Shipping & Returns
We aim to get your products to you in the most cost-effective way, delivered by Australian Post. This includes tracking if posted in an Australia post bag.
Large orders will be posted out in a box with no tracking unless you contact us by a phone call to discuss your order and delivery.
If the packaging is damaged in the postal process and the product is still in good condition there shouldn't be any problems.
If products are damaged by Australian Post in end up in a bad condition then I ask to please contact me in a phone call and a photo message.
We send all our products in good condition, including all the chew toys and treats. Every product is packed by me and checked over.
We don't take responsibility for parcels being damaged by post service or if left out and damaged by weather.
Return & Exchange Policy
At Bella's Bunny Treats we do not accept any returns of products or exchange. No refunds or replacements of products will be taken into action. Treats and chew toys can not be returned due to health & hygienic reasons.